GSB Team News: Promotion of Five Employees to Key Leadership Positions
Advancements are part of a team restructuring to provide better client service and an omni-channel banking experience.
GSB has promoted five employees to key leadership positions as part of its effort to continually improve the client experience across all banking channels.
Two employees were promoted to Executive Vice President positions and two additional employees were promoted to the role of Senior Vice President:
- Renee Pallenberg promoted to Executive Vice President, Director of Marketing
A GSB employee since 1987, Pallenberg has held various banking positions including leadership roles in retail banking and business development, and was named Senior Vice President, Director of Marketing in 2015.
- Alex Sulpasso promoted to Executive Vice President, Client Experience Officer
Sulpasso transitioned to the newly created role of Client Experience Officer and oversees GSB’s Retail Banking, Access Banking, Business Banking, and Digital services. Sulpasso joined GSB in January 2017 as Vice President, Operations Manager and was promoted to Senior Vice President in 2022.
- Adriana Mazza promoted to Senior Vice President, Sr. Operations Manager
Joining GSB in 2022 with more than two decades of banking experience, Mazza had been First Vice President, Senior Operations Manager.
- Ryan Todd promoted to Senior Vice President, Risk & Information Security Officer
Todd joined GSB in 2016 as First Vice President, Information Security Officer. He will oversee the Enterprise Risk Management Department, and succeeds Heather Hackley, Executive Vice President and Chief Risk Officer, who has announced that she will retire at the end of the year.
- Kris Cricchi promoted to Controller and will manage the Accounting & Finance teams
Cricchi has been an employee at GSB since 2011 and most recently held the position of Vice President, Finance Manager.
All promotions became effective on July 3rd.
“Our greatest strength remains our employees,” said Timothy Geelan, President and CEO of GSB. “The Bank continues to strive to attract, develop, and retain the best employees possible. Creating and fostering an inclusive culture that encourages passion, engagement, teamwork, professionalism, and compassion, along with a commitment to excellence and continuous self-improvement, is all part of this process.”
The promotions are part of a strategic restructuring by GSB to align employee strengths, streamline processes, and create synergies to better support an omni-channel approach. This effort began in 2019 with an overhaul of GSB’s core and ancillary systems to establish capabilities to foster the bank’s growth and provide unparalleled client support, including the integration of all banking channels into a unified, consistent experience.
Additionally, GSB announced that Kyle Eagleson transitioned to the position of First Executive Vice President, Chief Operating Officer. He will continue to oversee the functions of Information Systems, Business Intelligence, and Grey Ledge Advisors, as well as Bank Operations and the newly developed Client Experience team. Eagleson, who joined GSB in 2008, formerly served as its Chief Financial Officer; GSB is recruiting to fill this position.